GDPR-Compliant Privacy Policy (UK)

1. Introduction

We respect your privacy and comply with the UK General Data Protection Regulation (UK GDPR). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website.

2. Data Controller

The data controller responsible for your personal information is: Alison Houston 5 Salmon St Greenock,

3. Information We Collect

Personal data: name, email address, phone number, or other identifiers you provide.
Technical data: IP address, browser type, operating system, pages visited, and time spent.
Cookies and tracking technologies: used to improve functionality, analyze traffic, and personalize content.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

Consent: when you opt in (e.g., newsletters, cookies).
Contract: when data is necessary to provide services you request.
Legal obligation: when required by law.
Legitimate interests: to improve our website, prevent fraud, and ensure security.

5. How We Use Your Information

To deliver and improve services
To communicate with you (updates, support, marketing with consent)
To analyze website performance and user behavior
To comply with legal obligations

6. Sharing Your Information

We do not sell your personal data. We may share information only with:

Service providers (e.g., hosting, analytics, payment processors)
Legal authorities if required by law

7. International Data Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or as required by law.

9. Your Rights under UK GDPR

You have the following rights:

Access: request a copy of your personal data
Rectification: correct inaccurate or incomplete data
Erasure ("right to be forgotten"): request deletion of your data
Restriction: limit how we process your data
Data portability: request transfer of your data to another provider
Objection: object to processing based on legitimate interests or direct marketing
Withdraw consent: at any time, where processing is based on consent

To exercise these rights, contact us at alisonhoustonahj@gmail.com

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

11. Cookies

We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings. For more details, see our [Cookie Policy].

12. Complaints

If you believe your data protection rights have been violated, you may lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

14. Contact Us

If you have any questions or concerns, please contact us at: alisonhoustonahj@gmail.com

Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us provide functionality, improve performance, and deliver a better user experience.

2. Types of Cookies We Use

Strictly necessary cookies: Essential for the website to function (e.g., login, security).
Performance cookies: Collect information about how visitors use our site (e.g., analytics).
Functional cookies: Remember your preferences (e.g., language, region).
Targeting/advertising cookies: Track browsing habits to deliver relevant ads (only used with consent).

3. How We Use Cookies

To ensure the website works properly
To analyze traffic and improve performance
To remember your preferences
To provide personalized content and advertising (if applicable)

4. Third-Party Cookies

We may allow trusted third parties (e.g., Google Analytics, social media platforms, advertising networks) to place cookies on your device. These providers have their own privacy and cookie policies.

5. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

Block cookies entirely
Delete existing cookies
Set preferences for certain websites

Please note: disabling cookies may affect website functionality.

6. Consent

On your first visit, we will ask for your consent to place non-essential cookies. You can withdraw your consent at any time by adjusting your browser settings or using our cookie banner.

7. Changes to This Policy

We may update this Cookie Policy from time to time. The latest version will always be available on this page.